Prunella Scales: From the Iconic Fawlty Towers to Remarkable Canal Adventures

Prunella Scales photograph

The celebrated actress Prunella Scales, who died at 93 years old, was regarded as among Britain's most brilliant comedic performers.

Although a long and distinguished professional journey across theater and film, her legacy will forever be linked as Sybil Fawlty in the 1970s TV comedy, Fawlty Towers.

It was Sybil's mission in life to closely monitor her husband Basil described as a "stick insect" - portrayed by comedian John Cleese - between telephone chats fueled by cigarettes with her companion Audrey.

She was tasked to placate guests who had been shouted at, completely overlooked or, in some cases, physically confronted by Basil when during his particularly frenzied episodes.

Her unforgettable cackle, extraordinary hairstyle and intense anger were part of a carefully constructed character that stands as a humorous triumph.

Although numerous performers would have distanced themselves from too close an association with a single role, Scales always expressed her pleasure in having been part of the Fawlty Towers experience.

Prunella Scales and John Cleese as Basil and Sybil Fawlty

Formative Years and Professional Start

The actress born Prunella Margaret Rumney Illingworth came into the world in the Guildford area on June 22nd, 1932.

She belonged to a household deeply in love with theatrical arts - her mother being, Bim Scales, an ex-actress who'd given it all up for family life.

Intelligent and studious, after wartime evacuation to England's Lake District, Prunella attended Moira House Girls School in the coastal town of Eastbourne.

In 1949, she earned a scholarship to the Old Vic Theatre School and - two years later - obtained a role as a stage management assistant.

This was to the fury of her former headmistress in her hometown, who had wished she would seek admission to Cambridge University and sent correspondence to the theater to tell them so.

At drama school, Scales was perceived as a developing character performer rather than a natural Juliet candidate.

"We all wanted to look like Audrey Hepburn," she subsequently informed her chronicler, "however I lacked conventional beauty and attracted no admirers."

Young Prunella Scales taken in 1962

The youthful Prunella also hid her middle-class roots, conscious that directors were beginning to look for a new kind of earthy credibility in their actors.

But she started picking up minor parts in theatrical productions, and, while rehearsing for a part at the Connaught Theatre in Worthing, she encountered Andrew Sachs, who would subsequently appear as Manuel, the Spanish waiter, in Fawlty Towers.

Her initial television exposure occurred in the year 1952, as the character Lydia Bennet in a BBC production of Jane Austen's Pride and Prejudice, which included Peter Cushing - better known for his roles in horror movies - as Mr. Darcy.

And her first big screen roles came a year later - in romantic comedy, the film Laxdale Hall, and David Lean's production Hobson's Choice, alongside Charles Laughton.

During the latter 1950s and early 1960s, she was rarely out of work - appearing on stage, film and television, featuring a short appearance as a bus conductor, character Eileen Hughes, in the popular soap Coronation Street.

She additionally encountered colleague Timothy West.

After what Prunella described as "a mild Times crossword and Polo mints flirtation", they got together, and wed in 1963.

Early television success with Richard Briers

Breakthrough and Iconic Roles

Her major television opportunity came with the series Marriage Lines, a BBC sitcom about recentlyweds, the Starling couple.

Scales performed alongside actor Richard Briers, then one of the biggest stars in television comedy. The program achieved great success and ran for five years.

Then came Fawlty Towers, which elevated her to cultural icon.

John Cleese and his then wife, Connie Booth, had submitted the first script of their comedy creation to the broadcasting corporation.

Performer Bridget Turner had been approached to play Sybil Fawlty but she had turned it down and Scales auditioned for the role.

She later remembered that Cleese maintained high standards.

"John, appropriately, demanded strict script adherence, and failure to comply would understandably provoke his irritation."

Creating Sybil Fawlty thought process

Only 12 episodes were ultimately produced.

The first series, which aired in 1975, failed to win huge audiences but, as it continued, its hilarious mix of absurd pratfalls and awkward circumstances grew in popularity.

Scales thought hard about portraying Sybil Fawlty, and determined that her social background had to be below her husband Basil's.

At first, the creators had doubts regarding this approach.

"After witnessing the initial read-through," Scales remembered, "they were sold on the idea."

Later in her career, she was, all too often, called upon to play "dragons" and "old bags" when she hankered after elegant characters.

However when questioned about her career pinnacle, Scales immediately identified in selecting Sybil Fawlty.

"It was a tough job," she maintained, "yet I remain proud of my work." She even thought it helped get audience members into performance venues.

"I like to think that if the public have seen you in one thing they'll come and see you in another," she said.

The married couple at the Old Vic

Subsequent Work and Private World

After Fawlty Towers, Scales continued to work in the television industry, including a stint as character Elizabeth Mapp in the series Mapp and Lucia.

Her voice was also regularly heard on audio broadcasts, particularly the comedy program After Henry, which later transitioned to TV, and the series Ladies of Letters, with Patricia Routledge, which evolved into a staple of Woman's Hour.

Scales appeared in at two major royal roles; as Queen Elizabeth II in the television drama of Alan Bennett's work, and as the monarch Queen Victoria in a one-woman show that she performed 400 times.

She once received a letter from a royal protection officer who admitted that when Scales appeared, he rose to his feet.

"It was a knee-jerk reaction," she explained. "I was thrilled."

The enduring couple in 2006

During 1995, she began starring as Dotty Turnbull in a series of TV adverts for the retail chain Tesco - which paid her partly in vouchers.

The advertising series, which ran for nine years, was cited as the biggest factor in establishing its dominant market position in the mid 1990s.

Scales later came in for moderate critique for taking part in the commercial campaign, when she supported an initiative to stop local shops closing in her area of London.

Among her most accomplished roles appeared in the production Breaking the Code, the film about World War II cryptanalysts.

She portrays the mother of Alan Turing, who embodies a society that treated homosexual acts as a crime, an attitude that eventually led to his death.

Away from acting, {Scales was

Daniel Robinson
Daniel Robinson

A seasoned entrepreneur and startup advisor with over a decade of experience in tech innovation and business growth strategies.